Shipping policy

Processing Time

All Render & Root apothecary goods are handcrafted in small batches. Please allow 1 to 3 business days for your order to be processed, carefully packaged, and prepared for shipment.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer reliable carrier options to ensure your tallow balms and skin-care products arrive safely and promptly.

Standard Shipping: Typically delivers within 3 to 5 business days following the processing period.

Free Shipping: Available on qualifying orders as highlighted during promotional periods or bundled offerings.

Shipment Confirmation & Order Tracking

Once your items have been dispatched, you will receive a shipment confirmation email containing your tracking information. Tracking updates are generally active within 24 hours of dispatch.

Damaged or Lost Packages

Render & Root takes great care in securely packaging every order. If your package arrives damaged or encounters a transit issue, please contact us immediately through our official storefront at renderandrootapothecary.com with photos of the packaging and items so we can assist you.